Smart Info Systems

Voip

What is VoIP?

Samsung OfficeServ 7400Voip is a term often banded about – but people are often confused as to what it means, or what it provides.

Do not confuse a Smartinfo solution with a consumer based product such as Skype.

You will not be sharing your lines or connection with 1000’s of consumers, so quality is never compromised.

VOIP is only a protocol like digital or analogue. It has two main flavours, VOIP Lines – Sip trunks, and IP extensions – phones that work remote to the building. VOIP is increasingly used internally for phones as all manufactures move to VOIP as the core technology in their systems.

There are two approaches to VoIP systems – a call controller or server on the customers premises or hosted solution where handsets connect to a remote server not owned by the customer.

Why SmartInfo for VoIP?

• Smartinfo areVOIP pioneers. We have been providing IP solutions since they began – we have over 4 years experience with SIP trunks, and IP phones alone.
• As premier partners we have worked in conjunction with the manufacturers and standards committees to develop and refine VoIP technology. We carried out many of their beta trials and even today our feed back from our skilled engineers is improving and pushing the limits of this new technology.