17.04.2012 Business, General, iPhone, It support, Mobile Phones Comments Off

Support contract for MAC – PC mixed environment

As a mixed environment business ourselves we understand the challenge of mixed operating system environments. We spearheaded the push in the UK to Google apps by replacing our Microsoft SBS server, with Google Apps Cloud infrastructure.

However this is not the ideal for all businesses. Some companies use Mac as an interior design accessory without considering the interoperability of the application layer, operating system and email delivery / control and storage.

We realise the cultural shift from a Microsoft desktop environment to working on and generating documents in Google Docs  can be a shift too far for staff used to ms for the last 20 years.

Some of our clients insist on using Outlook for calendaring and mail, this can have mixed results and can cause dupe issues and double or triplicate entrys in a shared calendar.

Ironically in this environment installing a Microsoft Small business Server environment can work better with Macs, it also allows iPad integration and multiple vendor phone integration from blackberry to iPhone to Android.

 

Of course we are also happy to guide you through and manage a Google Apps environment for your PC or mac office


Some useful references..



VoIP Technology
VoIP Technology
business address
phone system


12.02.2012 Alcatel, Business, Cisco, General, Hosted, Mitel, News, Phone Systems, Samsung, Small Business Comments Off

Voip phone system for small business

Rating: 5 out of 5 based on 71 ratings

Small business now have a choice for their communications, a pbx or a hosted pbx, both available from specialist business provider Smartinfo.

Simply put – with a system you have a box on the wall – a switchboard, or pbx, with the phones and lines connected to it

With hosted the phones connect to our system server.

Which should you choose? It all depends on the features your business needs.

If you only need one or two handsets choose hosted, if three, four or more handsets are required, give us a call a system might be more applicable.

Contrary to popular belief, a system, although with more hardware involved can be cheaper, with a lower total cost of ownership.


Some useful references..



VoIP Technology
VoIP Technology
Business telephone systems
Bus Phone Types


10.02.2012 Business, Cisco, General, News, Phone Systems, Small Business, Technical Comments Off

Cisco phone system for small business

Cisco phone for small business

Rating: 5 out of 5 based on 71 ratings

20120121-093518.jpg

Smartinfo can supply and configure a Cisco phone system for you small business. Based on the Broadsoft r17 platform, customers can manage their extension online and upload auto attendant and music on hold online.

POE (Power over Eithernet)  switches, cat 5 installs, and fax to email solutions are also available.


Some useful references..



VoIP Technology
VoIP Technology
Handling Phone Calls Phone Systems
Bus Phone Feature


06.02.2012 Broadband Connectivity, Business, General, Phone Systems Comments Off

Smartinfo leader in remote working telephony – BBC London 6th Feb

77/365 - Fantastic Flavored Fancies
by Helga Weber under CC-SA

Rating: 5 out of 5 based on 71 ratings

As seen on BBC London news, reporting the trial of civil servants working from home using ip phone extensions and collaboration software.

Smartinfo can set your medium sized business to enable your work force to work from home, or at a remote location such as a small satellite office or even a client office.

For instance an accountant or solicitor can bring a phone to a client site.

As a London business owner three words are all that’s needed snow, strikes, olyimpics.


Some useful references..



Workforce
Workforce
telephone systems international
telephone


23.01.2012 Business, General, Mitel, Mobile Phones, Phone Systems, Samsung Comments Off

Major Immigration Solictor Moves from Ilford, Essex to Highams Park, Chingford

Rating: 5 out of 5 based on 71 ratings

Smartinfo moved a rapidly expanding solicitor from Gants Hill, Ilford to Highams Park, Chigwell.

 

Previously the firm had started in Walthamstow, and as the progress and success of the firm had grown on word of mouth and recommendation, for this reason the firms partners were keen to retain all their different geographic numbers, as many friends and family pass contact numbers.

 

 


Some useful references..



Workforce
Workforce
Avaya 9600 Series IP Deskphones
What are some reliable business phone systems


24.10.2011 Business, General, Phone Systems, Small Business, Technical Comments Off

Which are the Benefits of a VoIP Phone System for Small business? Part2

Rating: 5 out of 5 based on 71 ratings

Another advantage that huge businesses have over your smaller counterparts is allow you to expand into wider markets.

As a smaller merchant, you might think which you don’t have that identical advantage. With the completely new VoIP technology, you can essentially have a presence in any location that supports an increased speed internet connection.

Teleworking from a home business is fast becoming normative in today’s business earth and smaller businesses can now take advantage of the flexibility that this technological innovation provides. By having an employee working out of a residence office, you can test your corporation in other areas wthout using large outflow of capital to arrange a brick and mortar online business.

You simply give your property based employee an extension off of your VoIP phone system and let them access to various other network resources and they’re installed and operating in no time. That is particularly helpful where you have sales staff. They can perform to expand your customers base in locations that you previously thought were using reach.

Another large benefit for the VoIP phone system intended for small business is that you can now have a cellular workforce. Many potential clients are living in their own busy world and would appreciate you planning to them. With VoIP, you’re account reps could then stop by where the customers happen to be.

This flexibility gives your company even more exposure and makes fulfilling your prospects needs that much simpler and easier. Having the ability to succeed in someone to express their concerns or get aid in problems is a huge selling point for any business. VoIP provides the business web site do just that.

Another benefit to having a VoIP phone system for home business is that it becomes surprisingly easy for Associates to relocate when needed. They simply log on away from the phone on their counter, and then login into the phone at their different desk.

This allows the associate to have their extension with them without additional wiring or administration over the phone system. This is costs another administration and doesn’t have to have a high level of practical skill.


Some useful references..



Workforce
Workforce
What do mean by PABX and phone systems
phone system