2012 April 12 by admin
We are inundated with requests to offer an SEO service to our customers have noted the prominence of our own site in the Google search engine results. We always explain that it is a result of detailed research on how the search engine works and creating a strategy for our own site using the results of that research. We always explain to our customer the basis of our strategy. Without fail the response we get is that most customers would not be prepared to devote the time necessary to achieve the desired result. This is when they request we do the job on their behalf.
Because we consider this service is very valuable and can transform the fortunes of company if we implement a successful search engine strategy on their behalf we have difficulty in deciding on a charging structure for this service. We have offered various methods usually based on results. We also offer a defined free service based on the amount of business the customer gives us.
Our customer in Greenwich provides services to home owners and wanted to expand his business. We were invited to make a proposal for a phone system which he accepted. During those discussions he quizzed us about how we optimised our web site and we offered him the service free for a defined period in return for his company mobile, utilities . IT support contract.
The system was installed some months ago and the customer is very satisfied with how it is improving his communications. He is also starting to see the benefit of the increase in enquiries from his web site.
If you require a free no strings attached quote for any our products contact number is 020 7377 9243 or email us at email@example.com
2012 March 27 by admin
Our customer decided he wanted to expand his business and he decided to acquire an office. He had access to the premises prior the completion of signing the lease and we were invited to do a survey and advise him on how best to set up his telecommunications. As part of his business model, his business is a specialist design firm, he works closely with a group of independent contractors with different skill sets. When he obtains a large contract he builds his team from these associates selecting each team member for his specialist skills most suited to the work. He did not want to take enough office space to facilitate his group of associates because of the costs involved. He also wanted to take his existing established number with him to the new office which was outside the exchange area when he was working.
Our solution was to provide him with a phone system that was VOIP enabled and provide him with SIP trunks for his telephone traffic. This way we were able to port his number form his existing provider to the new location so no loss of calls was suffered. For the remote associates IP handsets were supplied which effectively makes each user and extension of the system as if they were in the office.
Our customer is delighted with the new communications system and the flexibility it provides him in running his business.
If you require a free quote for any the products mentioned our contact number is 020 7377 9243.
Phone system for Islington (N1) Estate agents react to market conditions using Smart Telecom technology
2012 January 17 by admin
Smartinfo have an estate agent customer in Islington, London.
The estate agent was started by two partners and had grown to 2 offices, the main in Islington and the second in Hampstead.
Their traditional incumbent provider had failed to keep abreast with the latest developments in telecoms technology, both in relation to telcom services and phone system features that can enable their business model.
Initially we consolidated their ISDN and analogue lines, and converted them into SIP trunks – this enabled more efficient line usage, ie they could cut down from 8 lines to 4 Sip trunks (Sip trunks can also be increased and decreased instantly at busy times, on a monthly basis).
All new Sip trunks are now delivered into the main Islington office. Calls to Hampstead are delivered into Islington lines, but ring in Hampstead on IP (Voip) phone extensions, unless unanswered in which case it can overflow identified to Islington N1 HQ.
As the market over the last couple of years has fluctuated the partners have used the phone system to react, where bigger players could not and as a consequence folded. The Hampstead branch office was closed as a physical office, but calls were not taken by its staff in Islington, with no noticeable change to the public clients.
As an entrepreneurial pair, one decided to emigrate to South Africa, to replicate the same business model there. He took an IP phone and was able to continue his administrative role (Accounts and legals) as if still in the UK. (With the use of some cloud based access to London PCs).
As he embraced his new SA lifestyle he also had a requirement for his SA mobile to be attached to the sytem, to take calls at un synchronised hours and on the school run – this was achieved with Mobex so he had full call control, so the ability to transfer the call from his SA mobile back to a London Extension seamlessly.