Phone Systems
We provide a range of small business telephone systems and services that will help your business save money, drive efficiencies and improve productivity. we have seen this time after time with our clients.
What is a business telephone system and why would a small business need one
A business phones systems (also called a PBX system) is a device which enables a larger number of users in an office share a fewer number of lines e.g. Six people with six Extensions can share 2 or 3 lines.
Modern day systems also provide a wealth of other features which can create serious tangible efficiencies for your business, and real money savings too.
Features and benefits of a small business telephone system
1. The majority of our installations are financially self funding so essentially they don’t cost you any money and in many cases can actually end up making you money.
2. The features can help improve productivity and efficiency within a small business. Take voicemail for example – it something we are all used to but is actually a very powerful tool when set up correctly
Voicemail – At the heart of many modern systems is the voicemail system. Far more flexible than a simple answering machine; your business can have different messages for different occasions such as bank holiday closures, lunch time closures or normal out of office hours.
You can also have information on mailboxes detailing office directions or even special offers.
Auto attendant can also be used to direct calls without the need for a receptionist. If designed simply and logically they can be an effective way to help manage calls coming into your building permanently or at especially busy times, or in reaction to staff absence.
The voicemail now acts at the centre for a ‘unified communications’ this includes features such as voicemails sent to your email as an attachment – a touch of a button and call recordings, such as customer complaints or a memo-note record of a technical conversation can be forwarded to a colleagues phone or mobile.