Converging businesses' IT, Telecoms, Phone Systems and Mobiles to your other Business Systems - Smarter!
Single User accounts - Modem
* Are there any lights on the modem (check for ADSL light)?
* Is there a dial tone on the line that the ADSL is connected to?
* Check for noise on the line
* Check the username and password is correct
* Check that the modem is connected correctly to the PC and phone line.
* Check that it's powered on
* Are there any error messages appearing when trying to connect
Multi User accounts - Router
* Are there any lights on the router (check for ADSL light)?
* Is there a dial tone on the line that the ADSL is connected to?
* Check for noise on the line
* Check that the router is connected correctly to the network and phone line
* Check that it's powered on
For all other faults such as:-
* Loss of email
* Loss of website
* General Problems
Please call 0870 750 0848 or email enquiries@smartinfosystems.co.uk
