Free Demonstration At your Office
2012 April 23 by admin
Call Smartinfo or send an enquiry to book a free demo of the best systems available for your business.
Our highly trained demonstrators can show you live working features between different brands to help you decide which is the best solution for your business.
Many companies have got lazy and only want to quote clients over the phone or via email. Smartinfo take a traditional approach to client care and new customers – we will attend your office to conduct a free initial survey, and provide a live physical demo of a number of different telephone system brands for you to compare.
Phone System for Hoxton Business
2012 April 16 by admin
Smartinfo have been advising the businesses of Hoxton London on phone systems for the past ten years. We have seen the changes around the square from empty and semi industrial units to galleries, bars and creative businesses.
Smartinfo can supply your business new or old on the full array of communication technology available from hosted VOIP and voip enabled phone systems to cloud technology and server infrastructure.
For office phone system Marylebone London
2012 April 7 by admin
We recently had a drain blocked and tried all the usual DIY methods to unblock it. Caustic soda was copiously poured down the sink but it did not unblock the pipe. Next Spirit of Salts(hydrochloric acid) was used and still the pipe remained blocked. When we traced the pipe it was found going through the property below with no external access to rod out the obstruction. In the end we had to get an expert on unblocking outlet pipe work. They completed the job in quick time and their costs were very reasonable. Our drains are now working smoothly again.
Our customer in Marylebone London felt that when they were advised badly by a previous telecoms supplier and was not what their business needed. They selected us because after having conducted business with us for a number of years that they could trust us. We recommended a new system carefully added all the applications that could enhance the business communications. The new system was provided at a cost below budget.
The customer said “Smartinfo Ltd has changed our office phone working practices to the betterment of our business. They trained us in the proper use of the functionality and everything in our communications is flowing smoothly(like our drains!).
If you require a free quote for any our products contact number is 020 7377 9243.
London’s Tube to get free Wi-Fi in time for Olympics
2012 March 27 by admin
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Free Wi-Fi will be made available to London’s commuters in time for the Olympics. That is, when the Tube drivers aren’t on strike leaving half the network crippled for days at a time.
Everyone loves a freebie, especially if it comes in invisible wireless waves of Wi-Fi enjoyment. Thankfully for the typical grumpy Londoner, users of the Underground subway system will receive free Wi-Fi during July and August.
The catch? There isn’t one as it happens, with anyone able to use the free Wi-Fi during the Olympics and beyond, thanks to Virgin Media. If there were one, however, it would be that once the slightly later Paralympic Games are over, non-Virgin customers will be shuttered out.
Read more from source…
business telephone selection – services and hardware – get your office the service back up it requires
2012 March 16 by admin
Be sure to select a communications provider that can provide your business with what it needs – not what they want to supply you.
A supplier should have a number of vendor and supply options.
Often we have been in competitive situations against a ‘One-man-band’ or ‘man-and-a-van’ whilst a customer may save £50-£100 with such an out fit, there are many downsides, we recommend you look for all these in any new comms provider.
1) Support – a depth of back office support, in telephony, adsl, and mobile technologies
2) A selection of vendor equipment (for features, look and feel, integration to other systems in the business)
3) A selection of Tier 1 network providers, with proper wholesale relationship to provide a higher level of service than if you were direct
If you are a small business looking to save money it may be a false economy to buy cheap today, but have to reinvest a year down the line if the cheap option purchased can’t handle voip or voicemail etc..
Should John Terry Be England Captain
2012 February 2 by admin
The prosecution services would not be pursuing the matter unless they were satisfied there is a case to answer.
Terry should do what is best for the team and step aside until the case is concluded. If he is found not guilty then he can resume the captaincy if he still wants it. We have advocated the use of electronic listening devices on the players as a means of policing match dialogue between opponents during play.
The devices are so microscopic that they would not impede a player in their normal game. Smartinfo Ltd can provide these devices, fit them and monitor them for any match.
Telephone Systems for Schools and Colleges
2012 January 13 by admin
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Smartinfo have installed many new phone systems for schools and colleges. Many companies just remove old switchboards like for like, misssing an opportunity to add greater functionallity to a schools facility management.
Some of the features we like to install specifically for schools are:-
1) An Operator console – to enable the receptionist to handle a large number of calls at the busiest times
2) Texting from the desktop to allow student or parent realtime updating of urgent opening times info
3) Mobex – to allow mobile phones to replace DECT systems
4) Paging through phones
5) Scalling of lines up and down at busyest times such as admissions for 6th form colleges
6) Mobile gateway to reduce mobile call costs by 60%
If your supplier has not recommended any, or all, of the above they are not looking after a schools functional needs!
Phone System Maintenance
2012 January 13 by admin
It is recommended all owners of telephone systems take out a maintneance contract on their phone system.
A maintenance agreement gives a number of benifits over a pay as you go call-out structure.
A specific telephone system maintenance agreement gives you 1. A contracted SLA (service level agreement) 2. HArdware and Labour cover
As an added benefit Smartinfo also throw in some free moves and changes into our maintenance contracts, that is we provide a number of free dial-ins over the term of the contract, often refered to as MOCs – or moves and changes, such as phone name changes or ring group tweeks.
What is often overlooked is the cheap cost of maintenance, on our survey of our customer base Telephon system maintenance if less than 10% of the price of IT support for the same company. If you consider a company still uses telephony for customer contact at least as much as email and web this offers great value. Also most IT contracts do not offer hardware cover, whereas a smartinfo phone maintenance contract covers all hardware failures and the labour to replace or fix, within an SLA of commonly 4 or 8 hours.
If you refer to our life of a phone system blog post it is interesting to note that maintenance or service contract also covers software upgrades.
Some people relate a service contract to consumer items such as washing machines or fridges, or even business products like photocopiers, but these items tend to have a single mechanical part, and a modernday phone system is software driven and a business critical component – in fact we would argue as important as the business premisis, or staff.
Major Software upgrade on Virtual Infrastructure
2011 December 5 by admin
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Engineering work will be undertaking an essential software upgrade within the resilient virtual firewall infrastructure at the London 3 data centre. This work will allow further virtual firewalls to be provisioned whilst also removing a software bug recently identified that is preventing provisioning activites to take place. This work has been recommended by the vendor.
Affecting
No customer impact is anticipated during the works as virtual services hosted on the device being worked upon will be migrated on to unaffected resilient devices within London 2. However, there is a very slight possibility of disruption to services in London 3, mainly the DNS platform but also including DSL and Leased Lines.
Advice to affected users
Please check your connectivity after the maintenance window. If problems persist, please contact the Emergency Support Team.
Telephone Systems provider launch new system
2011 November 28 by admin
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TelcoDepot.com, a provider of Phone Systems, VoIP Equipment, Business VoIP Service, Hosted PBX solutions, assorted phone accessories and phone system support services for small businesses, has launched a new range of VXi and Plantronics Corded phone headset solutions and accessories on its online store.
The new headsets are ideal for call centers and office cubicles where mobility is not required, but quality audio feedback, low cost, comfortable wearing, and noise reduction is desired.
Corded headset solutions fromTelcoDepot.com with bi/mono designs, multiple wearing configurations, noise-canceling and affordable prices increase the call handling capabilities of businesses and contribute to making business processes more efficient, while helping to streamline workflow in the office.